The Covid-19 pandemic forced global companies to transform into technology-based company and further rely on technology for business development. The Crown Group has created innovation and new experience for property buyers and hotel guests through 360 degree videos for its projects including Skye Suites, Mastery, and Waterfall Hotels and in the January to May period managed to obtain Rp640 billion in sales. The Skye Suites Parramatta Hotel and Sky Suites Sydney Hotel has provided virtual concierge services since last year.